Remote Allied health Jobs • Customer Service

As a Care Support Specialist (Medical Assistant) at Steadfast Health, you’ll be at the heart of the inpatient consultation model, supporting patients and clinical teams — all while working 100% remote. You’ll serve as the first point of contact for patients and their care teams, ensuring every interaction is welcoming, empathetic, and supportive. You’ll manage patient intake, scheduling, and data entry, while providing seamless operational support.

Undertake assessments including activities of daily living, home, worksite, functional, ergonomic, equipment assessments. Identifying Return to Work (RTW) barriers, liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties. Designing, implementing and monitoring programs that assist injured employees to return to the workforce.

This opportunity involves delivering holistic, client-centered services within workplace rehabilitation. You will assist injured workers to recover at work and achieve independence at home, in the workplace, and the community, improving their wellbeing and purpose in life. Day to day tasks include workplace assessments, rehabilitation counselling, and medical case conferences.

The Patient Advocates are part of the Care Delivery team, supporting patients and our network of providers. They act as the non-clinically licensed part of a patient’s clinical healthcare team, providing administrative support to providers and empathetic, concierge-style service to patients. They maintain member-facing contact, liaising between the patient and provider for non-medical issues.

Join our dedicated team as an Organ Placement Coordinator and be part of an organization that positively impacts lives every day! This role provides 24/7 coverage for organ placement coordination and manages donor organ offers through post-transplant recipient phases, requiring strong critical thinking and multitasking abilities in high-pressure situations.

As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness. Available to place outbound recruitment calls to patients interested in participating in clinical research. Adept at using third party platforms for reviewing and addressing inbound patient leads.